On Stage Services, a service-oriented backline rental company
Established in August of 1999, On Stage Services Inc. started as a Midwest regional backline rental company and has evolved to a national and international festival and touring backline resource. With locations in Grand Rapids, MI and Clearwater, FL, we support productions in the Midwest, Central Florida, and beyond.
Where We Started
Established in August of 1999, On Stage Services Inc., often known in the industry simply as OnStage, started as a Midwest regional backline rental company and has evolved to a national and international festival and touring backline resource.
With locations in Grand Rapids, Michigan and Clearwater, Florida, we are prepared to serve the Midwest, Central Florida, and beyond.
Our experience allows us to provide artists with premium level, professionally serviced musical instruments and equipment along with support from technicians that ensure everything shows up and works as expected.
Great service, every time
On Stage Services is dedicated to fueling unforgettable musical experiences nationwide by delivering exceptional backline service rentals and most importantly, smart, effective planning and communication during the advance process and expert support on-site.
We achieve this through a commitment to:
Customers
Placing the success of our event partners, artists, and business to business clients first at the heart of everything we do, providing tailored solutions and proactive support that ensures every stage is set for a Great Performance through Great Service.
People
Investing in our employees' professional development and well-being, fostering a collaborative and rewarding environment that values expertise and dedication.
Growth
Expanding our capabilities, expertise, and reach to better serve the dynamic needs of live performances and their diverse artist lineups.
Integrity
Upholding the highest ethical standards in all our interactions, building lasting trust with our event partners, vendors, and team.
Our Values
At On Stage Services, we exist to make live events run smoother and feel easier for everyone involved. Artists, tour managers, promoters, and crews trust us to show up ready, solve problems fast, and protect the show. These values guide how we work, how we treat each other, and how we serve the people on stage and behind the scenes.
Honesty & Integrity
We do what we say we'll do — every time, for every client. If something goes sideways, we own it and fix it fast. No excuses, no runaround.
Client-First Service
Everything we do exists to support the performance. Gear is prepped, tested, and show-ready before it leaves the shop. We stay calm, flexible, and solution-focused under pressure — and we anticipate needs instead of waiting to be asked.
Safety & Professional Standards
No show is worth cutting corners. We follow safe practices in the warehouse, on trucks, and on-site — and we represent the OnStage brand professionally at every event, every location, every time.
Ownership & Accountability
Every case, cable, and contract matters. Shows are fully advanced and gear is prepped as if our reputation depends on it — because it does. We speak up when something's off, take responsibility for our part, and measure our work by one standard: was the show supported at the highest level?
Team Over Ego
Live events are a team sport. We help each other without being asked, share knowledge freely, and respect every role — shop, office, drivers, techs, and partners. We celebrate wins together and learn from mistakes together.
Continuous Improvement
We don't just repeat shows; we refine them. We actively look for smarter workflows, stay current on gear and technology, and invite feedback from clients and crews. We challenge every process that could have fewer steps, more automation, and less complexity.
Stewardship
We protect the business so it can keep serving clients for the long term. We balance service, quality, and your budget in every decision — because healthy relationships mean stability, opportunity, and growth for the team and the clients we serve.
Based Here. Working Everywhere.
Based in Grand Rapids, MI and Clearwater, FL, we support productions in the Midwest, Central Florida, and beyond — from regional venue dates to international festival deployments.
Grand Rapids, MI
We are open by appointment only. Please call or email to schedule an appointment.
Our location
Hear from our customers
“What sets On Stage apart is their consistency, professionalism, and deep industry knowledge. No matter the location, they execute with the same attention to detail — every piece of gear correct, every setup running smoothly, every artist supported. Their reliability is why they're always my first call. For anyone seeking a backline provider that can handle the demands of a multi-stage festival with ease, On Stage Services is the right choice. Their track record speaks for itself.”
Grant Simmon
Production Manager/Owner, Gopher Events
